Frequently Asked Questions

Welcome to our FAQ Page

Returns

Please click this Return Policy link to review our return policy.

Shipping

For all your shipping questions, please click this Shipping Policy link for more details.

Customer Service

Of course you can! You can either contact us through our Live Chat located on the bottom right of our website and we will respond to you within a couple minutes. We are available to respond to your inquires via Live Chat between the hours of 9AM – 5PM Eastern Standard Time on weekdays. If you prefer to contact us through email, our email is: support@marraccii.com. We are available to respond to your inquires via email between the hours of 9AM – 5PM Eastern Standard Time on weekdays and we’ll be glad to assist you.

Payments

For US & Canadian orders from Marraccii.com, we currently accepts Interact, Visa, MasterCard, American Express, Google Pay, Apple Pay, Shop Pay and PayPal.

For International orders Marraccii.com accepts Interact, Visa, Mastercard, American Express, PayPal, Google Pay, Apple Pay, Shop Pay as well as various local card providers.

Changing/Cancelling Orders

If you would like to change or cancel your order after submission, then please contact our Customer Service Department immediately at support@marraccii.com. Please Note: w e process your orders as quickly as possible and cannot modify/cancel orders after they’ve been packed for shipment.

Warranty

Yes. Please click this Limited Warranty Policy link for details.   

Privacy Policy

We value your privacy. Please click this PRIVACY POLICY link or the one located at the bottom-left of this website for details.

Terms & Conditions

Yes. Please click this Terms and Conditions link or the one loc ated at the bottom-left of this website for details.

Terms of Sale

Please click this Terms of Sale link to revi ew our return policy.